Frequently Asked Questions,
Clear Answers

After a non-binding consultation, we get to know you and your needs. Together, we create an individual care plan and introduce you to a suitable caregiver — completely without obligation.

All caregivers are carefully selected and screened for their experience, qualifications, and reliability. It is important to us that personalities and needs are a good match.

Yes, at any time. Our support can be booked on an hourly basis and adapts to changes in your daily life or health status — whether more, less, or at different times.

You will receive a transparent, monthly invoice from us based on the actual hours worked. During the consultation, we would be happy to create a non-binding, individual offer for you.

We operate on the Costa del Sol, focusing on Marbella and the surrounding areas. Feel free to contact us — we will check for you if we are also available in your region.

In most cases, we can provide a suitable caregiver within a few days. If there is an urgent need, it is best to contact us directly by phone or WhatsApp.

Depending on the care level and insurance, parts of the costs may be covered. We would be happy to advise you personally on the possibilities in your individual situation.

Should a caregiver become unavailable, we will promptly arrange a suitable replacement so that your care continues without interruption.

Quite easily — call us, message us via WhatsApp, or use our contact form. We will get back to you promptly and find a suitable appointment together.